We ship "most" orders in 1-3 "Business" days depending on stock positions. We use all major mail carriers to ship orders including UPS, FedEx, and USPS (United States Postal Service). Depending on conditions, we reserve the right to use the carrier of our choice. Please use the "Special Instruction Box" during the check out process to indicate if you have a delivery deadline. We can only assure delivery times on orders using Expedited Shipping.
Most ground shipped packages are delivered within 3-7 "Business" days "after" the day they are shipped. For an additional charge, we can expedite delivery to most destinations.
Expedited Shipping (Air):
We offer Next "Business" Day and 2-Business Day shipping. Expedited shipping is not available for items shipped to PO Boxes or APO/FPO destinations. Air shipments are shipped same day for completed orders before 12 p.m. ET Monday - Friday; otherwise orders completed after 12 p.m. and on weekends are usually shipped the next "Business" day. Saturday deliveries are not available to some locations. Call us if you need a Saturday delivery.
PO Box Shipping
Most items can be shipped to a PO Box, if we determine that an item cannot be shipped to a PO Box, we will contact you to provide a physical shipping address.
Most items can be shipped to APO/FPO destinations. Items are usually delivered to the US military post office within 5-10 days after they ship.
We ship to most International locations and U.S. Territories.
Duties and Taxes on International Shipments
There may be duties and taxes imposed on your orders that aren't reflected in our prices. Check with your local Customs office for those charges. In addition, some countries may charge an additional handling fee for delivery within that country.
Rates are calculated in real time by USPS and by weight for UPS. Rates will be calculated during order processing. The "actual" rate will be shown prior to completing your purchase.
Shipping Schedule & Delivery Options
USPS Standard: 5-7 business days
UPS Ground: 3-6 business days*
UPS 2nd Day Air: 2 business days*
UPS Next Day Air Saver: 1 business day*
* not counting ship day
Priority Mail International: 10 - 20 business days
Express Mail International: 7 - 12 business days
International delivery time is approximate. We cannot guarantee delivery within specified time frame for international orders.
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Exchanges & returns
Our exchange and return policy is simple. Within 30 days of receipt of your order, you may return any pair of gloves in its original condition, or any gloves you didn't enjoy or wanted to exchange for a different size. To return any gloves, except special ordered or special made gloves, no call is required. Simply indicate the reason for your return, include the packing slip with your return, and wrap the package securely. Ship to the address indicated below. For your protection, we recommend that you use UPS or Insured Parcel Post for shipment.
All Returns are subject to a 10% restocking charge.
If you do not have your packing slip, please indicate the order number on a separate piece of paper and send the package to the following address:
Exchange Department or Returns Department
261 Towerview Court
We will notify you via e-mail of your refund once we have received and processed the returned item. Please note that we can refund shipping costs only if the return is a result of our error.
Privacy & security
The Gloves-Online Safe Shopping Guarantee protects you while you shop at Gloves-Online.com, so that you never have to worry about credit card safety. Period. We guarantee that every transaction you make at Gloves-Online.com will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at Gloves-Online.com.
We will only use the information you supply us with to fulfil the order that you have placed with Gloves-Online, Inc. We will not call you regarding promotions and we will not share you phone number or email address with anyone except as necessary to complete your order. Gloves-Online, Inc. will not sell your personal information to any outside entity.